Who We Are

Terms and Conditions

Zehava Care LLC

Effective Date: [Insert Date]

These Terms and Conditions (“Terms”) govern your access to and use of the website, telehealth platform, and services provided by Zehava Care LLC (“Zehava Care,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to these Terms. If you do not agree, do not use our services.

1. Telehealth Services

Zehava Care LLC provides telehealth and related healthcare services, including virtual consultations, care coordination, follow-up communications, and administrative support, as permitted by applicable federal and state laws.

You understand and agree that:

  • Telehealth involves the use of electronic communications to enable healthcare services

  • Telehealth may have limitations compared to in-person care

  • Technical issues (e.g., connectivity, device limitations) may affect service delivery

Telehealth services are not appropriate for emergencies. In case of an emergency, call 911 immediately.

2. HIPAA Compliance & Protected Health Information (PHI)

Zehava Care LLC is committed to protecting your privacy and complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state privacy laws.

We may collect, use, store, and disclose Protected Health Information (PHI) only as permitted or required by HIPAA, including for:

  • Treatment

  • Payment

  • Healthcare operations

  • Care coordination

  • Legal and regulatory compliance

Safeguards are in place to protect PHI, including administrative, technical, and physical security measures. However, no electronic system can be guaranteed to be 100% secure.

3. Telehealth Consent

By using Zehava Care’s telehealth services, you acknowledge and consent to:

  • Receiving healthcare services electronically

  • The electronic transmission of health information

  • The use of secure third-party platforms for telehealth communications

You may withdraw consent for telehealth services at any time by contacting Zehava Care; however, this may limit your ability to receive services.

4. SMS/Text Messaging Consent

By opting into SMS communications from Zehava Care LLC through a web form, phone number submission, or any other medium, you agree to receive SMS messages from Zehava Care LLC.

This includes SMS messages for:

  • Customer care

  • Appointment scheduling and reminders

  • Service-related communications

  • Administrative notifications

Message frequency varies.
Message and data rates may apply.

Reply HELP for help.
Reply STOP to any message to opt out at any time.

For more information on how we handle your personal and health information, please review our Privacy Policy at:
[Privacy Policy URL]

⚠️ SMS communications are not intended for urgent or emergency medical matters and may not be fully secure.

5. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, safeguard, and disclose personal information and PHI in compliance with HIPAA and other applicable laws.

6. User Responsibilities

You agree to:

  • Provide accurate and complete information

  • Use the platform only for lawful purposes

  • Protect your device and login credentials

  • Notify us if you believe your information has been compromised

7. No Medical Guarantee

Zehava Care LLC does not guarantee specific medical outcomes. Medical decisions are based on the information provided and clinical judgment at the time of the encounter.

8. Limitation of Liability

To the fullest extent permitted by law, Zehava Care LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website, telehealth platform, or services.

9. Disclaimer

Services are provided on an “as is” and “as available” basis. Zehava Care LLC makes no warranties regarding uninterrupted service, error-free technology, or outcomes of care.

10. Termination

We may suspend or terminate access to our services at any time for violations of these Terms, misuse of the platform, or as required by law.

11. Governing Law

These Terms are governed by the laws of the state in which Zehava Care LLC is organized, without regard to conflict-of-law principles.

12. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the services constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms, HIPAA rights, or privacy practices, contact:

Zehava Care LLC
Email: info@zehavacare.com
Phone: 845-513-1738